As much as possible, we encourage people to use email to continue service for the next week. If your issue isn’t time urgent, we suggest waiting a week until the phone system is upgraded.
For people requesting wilderness permits, please follow this process if you cannot get through on the phone:
To request your permit by Email up to 14 days in advance (allow at least 2 days for processing)
Subject line: [Entry Date] [Trail Name] [Reservation Number]
In your message answer the following;
- Have you viewed the Leave No Trace video?
- How you will store your food?
- What is your final group size?
The forest thanks people for their patience. Our phone system has been taxed while we have shifted to a virtual and online systems this year. We acknowledge that the process has not gone as smoothly as we would want, but we are adjusting to help address the concerns.
Lastly, please understand that our visitor centers and wilderness permit office are staffed, and people are working with other customers. Please be kind to our employees when you do get through—they are all working very hard.
